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132-S-911.2 - Specialist IP Telephony Implement Support Elective - Braindumps Information

Vendor : Avaya
Exam Code : 132-S-911.2
Exam Name : Specialist IP Telephony Implement Support Elective
Questions and Answers : 199 Q & A
Updated On : July 19, 2018
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132-S-911.2 Questions and Answers

132-S-911.2 Specialist IP Telephony Implement Support Elective

Article by Killexams Avaya Certification Experts


[OPTIONAL-CONTENTS-1]

Avaya Specialist IP Telephony

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Avaya showcases IP tech | killexams.com real questions with brain dumps

Avaya, a professional in IP telephony, unified communications, and contact centre options is planning to show off its latest offerings for flexible working and unified communique, contact centres.

"Gulfcomms / GITEX technology Week is a melting pot of IT and verbal exchange gurus, and a superb opportunity for Avaya to satisfy them and exhibit Avaya's options and product roadmaps," spoke of Roger El Tawil, director of channel and advertising - core East, North Africa and Turkey.

"year-on-year we have witnessed an increase in attendance at our stand and interest from valued clientele and friends. final year, we bought fine comments for the items we showcased, and the actual lifestyles experiences we extended to our friends."

This yr, Avaya goals to repeat this adventure and construct on existing relationships, whereas setting up alliances and new business partners. "Our center of attention this yr is on unified communications. we are able to entirely lengthen and reveal our IP telephony options and provide an improved knowing of how a pretty good communique device reduces expenses, enhances business agility, and boosts productiveness," El Tawil talked about.

The center East plays a big position in Avaya's operations international. El Tawil noted Avaya has skilled double-digit growth in revenues and has been increasing its actions throughout the vicinity to tackle rising consumer demand.


Avaya Spotlights Retail industry with New intelligent Communications solutions | killexams.com real questions with brain dumps

new york, Jan. 15 // -- national Retail Federation convention and Expo, sales space #2255 -- Avaya Inc. (NYSE:AV), a leading world provider of business communications applications, techniques and features, today introduced new options and partnerships designed to help marketers increase consumer provider, in the reduction of charges and increase worker productivity via intelligent Communications. here's part of Avaya's strategy to convey cyber web protocol (IP) telephony options tailor-made to selected industries, offering them an easy way to embed communications applications into a company framework.

The retail industry is hastily adopting IP options to keep valued clientele satisfied in an "always-on" world. in response to Forrester research, the retail and wholesale exchange sector has the most excellent degree of IP telephony adoption amongst agencies, with 22% now the usage of an IP PBX.(1) the total addressable market of company communications options for the world retail market in 2007 is estimated to be $7.6 billion.(2)

Avaya's new solutions and partnership initiatives support marketers boost communications experiences for consumers, laborers and IT managers alike. Avaya integrated management for IP office is a new management tool that may aid make it less complicated and more cost effective for massive dealers to deliver intelligent Communications at individual department or shop areas. This new application streamlines and simplifies the manner headquarters groups can configure and control Avaya IP office conversation options across allotted networks. for example, a retailer with distinctive sites can make extensive adjustments to communications parameters (reminiscent of holiday greetings or save hours), map units of extensions to save sections, and alter dialing plans -- which describe the quantity and pattern of digits, equivalent to area codes or entry codes, that a user dials to attain a particular cell number -- at selected stores.(3)

Avaya also introduced it's going to work with new accomplice Indyme options, a number one developer of retail solutions, to carry voice interplay powered by means of Avaya communique manager application to Indyme's Radius(TM) line of wireless in-store name packing containers. These call bins increase in-save consumer experiences with the aid of enabling customers to directly request are living information from employees within a store. through Avaya Session Initiation Protocol (SIP) interoperability, this solution will also be enhanced with two-method verbal exchange, and eventually call center integration, allowing consumers in a shop aisle to have interaction with a product expert primarily based anyplace in the world.

yet another Avaya accomplice is LiteScape applied sciences, a company that enhances the price of IP-primarily based networks via enabling unified communications with security and personalization. LiteScape provides new retail applications that can now be used on Avaya's family unit of one-X Deskphones. This enhances a retail affiliate's IP phone with capabilities that clients depend on in retail environments, together with credit card scanning, time-clock sign in, announces of company bulletins, SKU look up and company directories.

each Indyme and LiteScape technologies are participants of the Avaya DeveloperConnection software, an initiative to boost, market and sell imaginitive third-celebration products that interoperate with Avaya know-how.

Avaya helps computer and electronics retailer convey precise-notch consumer service

"today's dealers are demanding the refined capabilities powered by IP telephony and SIP with the intention to have the equipment fundamental to fulfill consumer calls for," observed John Vincent, director, Retail business advertising, Avaya. "Avaya's management and advantage in IP telephony and make contact with facilities make us uniquely positioned to deliver sellers with solutions riding extra clever Communications."

Avaya options, for instance, can allow dealers to mix shop places and speak to facilities to increase shopping experiences for both in- keep valued clientele and people shoppers calling right into a save. consumer-dealing with personnel in a shop can remain focused on customers, whereas customer calls can be efficaciously routed to agents anywhere on earth.

a corporation it's using Avaya IP telephony and speak to middle solutions to retain shoppers satisfied 12 months-round is TigerDirect, a laptop and electronics retailer with a large on-line presence and a number of actual retailers. The business has six call facilities which are linked collectively and powered via Avaya conversation manager, the trade-main IP telephony software, which allows for TigerDirect to serve hundreds of consumers every week. The enterprise also uses home-primarily based brokers to serve customer wants.

Avaya's IP communications platform played a key function within the business's fresh holiday season revenue success. TigerDirect handles up to sixty thousand calls on normal per week from its leading contact middle in Miami, Florida - a determine that spikes to over one hundred,000 all the way through the essential conclusion-of-12 months holiday season. IP telephony let TigerDirect charge-simply add agents during the vacations and make sure clients had been routed to consultants based anywhere, however they earn a living from home. This additionally helped make sure that calls made to retailers could be right now despatched to contact core agents, freeing up in-store managers to pay attention to customers.

"Avaya knows IP, however they also recognize the way it applies to our enterprise as an online and brick-and-mortar retailer that locations a priority on proper-notch client service," pointed out Henry Rey, telecommunications supervisor for TigerDirect. "Their broad capabilities makes it handy to implement IP telephony, and keeps us quick and versatile which will maintain the center of attention on guaranteeing consumers are convinced by means of any communications channel, over the mobilephone, on-line or in shops."

to see Avaya and Avaya DeveloperConnection partner solutions:

Avaya's new retail options and partnership initiatives are showcased at the countrywide Retail Federation 96th Annual convention and Expo, now happening at the Jacob Javits convention middle (Avaya booth# 2255).

About Avaya

Avaya Inc. designs, builds and manages communications networks for greater than 1 million organizations global, including over 90 percent of the FORTUNE 500(R). concentrated on groups big to small, Avaya is a global leader in comfortable and reliable information superhighway Protocol (IP) telephony programs and communications utility applications and services. using the convergence of voice and information communications with company functions -- and special by using finished international features -- Avaya helps customers leverage present and new networks to achieve sophisticated company results. For extra counsel visit the Avaya site: www.Avaya.com/

(1) The State Of commercial enterprise Telecom And community Adoption (C) 2006, Forrester research, Inc. June 26, 2006

(2) source is Avaya analysis, in accordance with multiple secondary analyst sources.

(3) IP office is a relaxed, handy-to-use converged voice and information device designed exceptionally for small companies and multi-web page deployment with the aid of mid to tremendous agencies. For more particulars on Avaya built-in administration for IP workplace, see separate release issued nowadays: "New administration device from Avaya Centralizes help Of intelligent Communications across Small workplaces or Retail Chain retailers."

source: Avaya Inc.

CONTACT: Media Inquiries: Jonathan Varman, +1-908-953-6432, jvarman@Avaya.com

web web page: www.Avaya.com/


Jenne, Inc. Recruits experienced business development supervisor as New Avaya Onboarding professional | killexams.com real questions with brain dumps

Avaya Onboarding Specialist." data-reactid="11">AVON, OH--(Marketwire - Mar four, 2013) - Jenne, Inc., a leading value-introduced distributor of IP telephony, audio and video conferencing, unified communications, statistics networking and protection and surveillance items, introduced it has hired Chip Fincher as its new Avaya Onboarding professional.

Avaya for seven years as a Business Development Manager, where he created and managed the Avaya Global Recruitment & Enablement plan for the company's network of Value Added Resellers (VARs) and partners." data-reactid="12">Fincher joins Jenne with greater than a decade of income and purchasing journey, including 9 years working with and managing key channel accounts. just before joining Jenne, Fincher worked for Avaya for seven years as a business building manager, where he created and managed the Avaya global Recruitment & Enablement plan for the business's community of value brought Resellers (VARs) and companions.

Avaya solutions that will make him successful as our new Avaya Onboarding Specialist," said Dean Jenne, executive vice president, sales & marketing, Jenne, Inc. "We are pleased to welcome him to Jenne and look forward to working with him as we continue to develop our Avaya accounts."" data-reactid="13">"Chip has the sales and channel journey with Avaya solutions as a way to make him a success as our new Avaya Onboarding professional," mentioned Dean Jenne, government vp, income & marketing, Jenne, Inc. "we are comfortable to welcome him to Jenne and seem ahead to working with him as we proceed to advance our Avaya debts."

Avaya distributor with a national presence and track record of spectacular growth and customer satisfaction," Fincher said. "Jenne's fast and effective onboarding process makes its easy and simple to recruit new partners for Avaya, and I am looking forward to building on that success even further."" data-reactid="14">"i'm excited to be part of Jenne, a revered Avaya distributor with a national presence and music record of outstanding boom and consumer pride," Fincher talked about. "Jenne's quick and useful onboarding technique makes its effortless and straightforward to recruit new partners for Avaya, and that i am eager for building on that success even extra."

Avaya, Aastra, ADTRAN, Bogen, ClearOne, Extreme Networks, GN Netcom, ICC, LifeSize, Panasonic, Plantronics, Valcom, and Verint. Jenne is dedicated to tracking emerging technologies, offering fresh solutions, new equipment and related applications, accredited training and certification to better serve dealers and resellers." data-reactid="15">About Jenne, Inc. Jenne Inc., headquartered in Avon, Ohio, is a leading price-added distributor of enterprise telephony, data, audio and video conferencing, and safety technology products, including machine and application for the commercial enterprise and SMB markets. greater than one hundred fifty most important manufacturers companion with Jenne including Avaya, Aastra, ADTRAN, Bogen, ClearOne, severe Networks, GN Netcom, ICC, LifeSize, Panasonic, Plantronics, Valcom, and Verint. Jenne is dedicated to monitoring rising applied sciences, providing clean solutions, new machine and linked applications, authorised training and certification to enhanced serve purchasers and resellers.


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132-S-911.2 Certification Brain Dumps Source : Specialist IP Telephony Implement Support Elective

Test Code : 132-S-911.2
Test Name : Specialist IP Telephony Implement Support Elective
Vendor Name : Avaya
Q&A : 199 Real Test Questions/Answers


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Avaya 132-S-911.2 Exam (Specialist IP Telephony Implement Support Elective) Detailed Information

Credentials & Certifications
Sharpen Your Technical Skills—Get Certified on Avaya Solutions
Professional Credentials and Technical Certifications
For every level of knowledge and expertise, Avaya certification programs can enhance your ability to effectively deploy and use Avaya communications applications and technology.
Programs are available by area of focus and for different skill levels. Courses include rigorous study and hands-on learning, complimented by a blend of online tests and proctored exams to validate your competencies. Certifications require passing scores on all examinations.
Maintain Your Market Edge
The skills and knowledge you demonstrate through certification can help you make an immediate impact on current projects. Plus, you gain resume-worthy, career-building skills. You’ll be better able to sell, design, implement and maintain Avaya Solutions while teaching others new skills along the way. Certification shows you are motivated, experienced, and committed to achieve excellence in your field. Avaya Professional Credentials and Certifications are recognized across the globe.
The Avaya Professional Credential Program is designed to ensure individuals have the knowledge and skills to successfully sell, design, implement, and maintain Avaya products and solutions that exceed customer expectations.
The Avaya Professional Credential Program consists of Sales, Design and Support Credentials and distinguishes between Solution Credentials and Product specific Credentials.
To learn more about the Program select the individual graphics above or the workbook tabs.
Avaya Professional Credentials and Certifications
The Avaya Professional Credential Program consists of Sales and Services Credentials, and uses a blend of Online Tests and Proctored Exams to validate competencies. Refer to the Avaya Professional Credential Program Overview for details.
In support of the credential program, Avaya Learning offers a wide variety of training content to meet the needs of our Partners, Customers, and Associates.
Fundamental to all Avaya Professional Credentials is a solid understanding of the core technologies upon which the products and solutions are built. Avaya recommends the programs of leading industry players to provide foundational knowledge: WestNet Learning (Foundational Technology Expert) and The SIP School (SSCA).
Avaya Professional Credential Program
Note: Some credentials are available only to Avaya Partners and Avaya Associates. Please
read the following credential descriptions to confirm eligibility.
The Avaya Professional Credential Program is designed to ensure individuals have the knowledge and
skills to successfully sell, design, implement and maintain Avaya products and solutions that exceed
customer expectations. The Avaya Professional Credential Program currently consists of Sales,
Design, and Services Credentials and distinguishes between Solution Credentials and Product
Specific Credentials.
Sales & Design Credentials
Avaya Engagement Solutions Certifications
Services Credentials
Avaya Engagement Solutions Certifications
ACDS - Avaya Certified Design Specialist
ACSP - Avaya Certified Sales Professional
Avaya Product Professional Credentials
APDS - Avaya Professional Design Specialist
APSS - Avaya Professional Sales Specialist
ACSS - Avaya Certified Solution Specialist
ACIS - Avaya Certified Integration Specialist
Avaya Product Certifications
ACSS - Avaya Certified Support Specialist
ACIS - Avaya Certified Implementation Specialist
Avaya Product Professional Credentials
ASPS - Avaya Support Professional Specialist
AIPS - Avaya Implementation Professional Specialist
Avaya uses a blend of Online Tests and Proctored Exams to validate competencies. Professional Specialist
credentials are awarded based upon passing Online Tests. Certified credentials incorporate Proctored Exams
and Online Tests as a requirement to earn the credential.
For a complete listing of Avaya credentials by product / solution area, please visit the Avaya Professional Credential
Program page on the Avaya Learning Center at www.avaya-learning.com.
Fundamental to all Avaya Professional Credentials is a solid understanding of the core technologies
03 October 2016 v1 3
upon which the products and solutions are built. Avaya recommends the programs of leading industry players
to provide foundational knowledge: WestNet Learning (Foundational Technology Expert) and The SIP School
(SSCA).
In support of the Credential Program, Avaya Learning offers a wide variety of training content to meet the
needs of our Partners, Customers, and Associates.
Avaya Professional Sales Specialist (APSS)
APSS validates a candidate has a basic-to-intermediary level of knowledge to sell Avaya products and customer focused
solutions.
An Avaya Professional Sales Specialist understands the competitive global landscape, evaluating customer needs,
identifying and recommending the right Avaya solution and communicating its business value.
APSS Credentials use online tests, are valid for 2 years and are reserved exclusively for Avaya Channel Partners and
Associates.
Exception: APSS – Avaya Aura® Application Server 5300 (APSS -1101) remains a one year credential until
further notice.
Avaya Professional Design Specialist (APDS)
APDS validates a candidate has an introductory level of technical proficiency necessary to create specific
designs and build foundational knowledge for solution designs based on the customer requirements.
The Avaya Professional Design Specialist has the skills and knowledge necessary to review a customer’s
current configuration, understand their future needs and design an Avaya solution for today and tomorrow. The
Design Specialist creates architectural designs and migration strategies ensuring both integration to current
networks and future readiness of customer communication solutions.
APDS Credentials use online tests, are valid for 2 years and are reserved exclusively for Avaya Channel
Partners and Associates.
Avaya Certified Sales Professional (ACSP) In planning
ACSP validates that the candidate has achieved an advanced understanding of and competence in Avaya
Sales skills and processes for sales strategy and deployment.
Avaya Certified Sales Professional (ACSP) curriculum for Avaya Engagement Solutions captures both the
Avaya Sales approach and the Engagement Solutions for both Avaya Associates and Business Partners.
Building upon the foundation established with the Avaya Professional Sales Specialist (APSS) curriculum,
students completing the ACSP curriculum will be able to sell and position solutions that address the
customer’s issues and objectives.
ACSP Credentials use proctored exams, are valid for 2 years and are reserved exclusively for Avaya Channel
Partners and Associates.
Note: The ACSP credentials are currently being planned and not fully released.
03 October 2016 v1 4
Avaya Certified Design Specialist (ACDS)
ACDS validates that the candidate has an intermediary level of technical proficiency necessary to
create specific greenfield, upgrade and migration solution designs based on the customer business
needs.
Avaya recognizes that individuals responsible for designing customer solutions demonstrate
advanced Sales Engineering skills and therefore should be distinguished with a credential that
signifies their achievement.
ACDS Credentials use proctored exams and online tests, are valid for 2 years and are reserved
exclusively for Avaya Channel Partners and Associates.
Note: The ACDS portfolio has undergone a major redesign to provide the Avaya Sales Engineer
(SE) community a growth path to mastery in Avaya Engagement Solutions. The ACDS curriculum
for Avaya Engagement Solutions instills a common methodology and approach to solution design
across the entire SE community and builds upon the foundation established with the Avaya
Professional Design Specialist (APDS) curriculum.
Avaya Implementation Professional Specialist (AIPS)
AIPS validates a candidate has achieved an enhanced level of proficiency focused on installing,
configuring, and troubleshooting a specified Avaya product or product family.
The Avaya Implementation Professional Specialist can implement, validate and troubleshoot the
installation of a single product, single system or product family. The Implementation Specialist installs
hardware and software, configures the solution, performs initial administration and acceptance testing
to diagnose and correct installation issues.
AIPS Credentials use online tests, are valid for 2 years and are open to all audiences.
Avaya Support Professional Specialist (ASPS)
ASPS validates a candidate has achieved an advanced understanding of and competence in
troubleshooting, maintaining and administration of Avaya industry leading communications products.
The Avaya Support Professional Specialist gathers and interprets system data, identifies issues and
makes changes to ensure maximum availability and performance of a customer’s network. The
Support Specialist uses their advanced Avaya troubleshooting, maintenance and administration
capabilities to efficiently and accurately resolve customer’s communication issues.
ASPS Credentials use online tests, are valid for 2 years and are open to all audiences.
03 October 2016 v1 5
Avaya Certified Implementation Specialist (ACIS)
ACIS certifies a candidate has achieved an enhanced level of proficiency focused on installing, configuring, and
troubleshooting a specified Avaya product or product family.
The Avaya Certified Implementation Specialist can implement, validate and troubleshoot the installation of a single product,
single system or product family. The Implementation Specialist installs hardware and software, configures the solution,
performs initial administration and acceptance testing to diagnose and correct installation issues.
ACIS Certifications use proctored exams, are valid for 2 years and are open to all audiences.
Avaya Certified Support Specialist (ACSS)
ACSS certifies a candidate has achieved an advanced understanding of and competence in troubleshooting,
maintaining and administration of Avaya industry leading communications products.
The Avaya Certified Support Specialist gathers and interprets system data, identifies issues and makes changes to
ensure maximum availability and performance of a customer’s network. The Support Specialist uses their advanced
Avaya troubleshooting, maintenance and administration capabilities to efficiently and accurately resolve customer’s
communication issues.
ACSS Certifications use proctored exams, are valid for 2 years and are open to all audiences.
Avaya Certified Integration Specialist (ACIS)
ACIS certifies a candidate has achieved a level of proficiency required to integrate and implement core and complex
solutions based on reference architectures from Avaya customer scenarios.
The Avaya Certified Integration Specialist demonstrates the integration of enterprise architecture solutions in order
to install, validate, and troubleshoot the implementation. The Integration Specialist holds a technical ability at a level
that ensures the successful integration, configuration, and support of the solution reference architectures.
ACIS Certifications use proctored exams and online tests, are valid for 2 years and are open to all audiences.
Avaya Certified Solution Specialist (ACSS)
ACSS certifies a candidate has achieved an intermediate - advanced level of proficiency required to diagnose,
isolate and support multi products within Avaya solution architecture.
The Avaya Certified Solution Specialist comprehends the methodology to isolate and diagnose single and multiple
problems within the enterprise solution architectures, technologies and protocols. The Solution Specialist holds a
technical ability at a level that ensures the successful maintenance, and support of solution architecture.
ACSS Certifications use proctored exams and online tests, are valid for 2 years and are open to all audiences.
To obtain an ACSS credential individuals need to hold the relevant ACIS credential.
03 October 2016 v1 6
Questions?
About Avaya Learning
Avaya Learning develops and delivers industry leading training for Avaya products and solutions. Avaya Learning
specifically focuses on Avaya’s product launches, sales force and channel enablement - including solution and
executive selling, skills development and certification. Avaya Learning uses a blended learning approach offering a
combination of self-paced, virtual interactive and classroom learning environments to maximize effectiveness and
decrease time required to reach proficiency.
Avaya Learning supports and maintains the Avaya Learning Center where both course details and information on the
Avaya Professional Credential Program can be found
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