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132-S-911-3 - Specialist IP Telephony Implement and(R) Support Elective - Braindumps Information

Vendor : Avaya
Exam Code : 132-S-911-3
Exam Name : Specialist IP Telephony Implement and(R) Support Elective
Questions and Answers : 103 Q & A
Updated On : July 17, 2018
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132-S-911-3 Questions and Answers

132-S-911-3 Specialist IP Telephony Implement and(R) Support Elective

Article by Killexams Avaya Certification Experts


[OPTIONAL-CONTENTS-1]

Avaya Specialist IP Telephony

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Avaya showcases IP tech | killexams.com real questions with brain dumps

Avaya, a expert in IP telephony, unified communications, and speak to centre options is planning to show off its latest choices for flexible working and unified verbal exchange, contact centres.

"Gulfcomms / GITEX technology Week is a melting pot of IT and communique authorities, and an excellent possibility for Avaya to fulfill them and show off Avaya's solutions and product roadmaps," talked about Roger El Tawil, director of channel and advertising - core East, North Africa and Turkey.

"year-on-yr we now have witnessed an increase in attendance at our stand and interest from shoppers and friends. remaining year, we received positive remarks for the products we showcased, and the real existence experiences we extended to our visitors."

This 12 months, Avaya goals to repeat this event and construct on existing relationships, while setting up alliances and new enterprise companions. "Our focal point this 12 months is on unified communications. we are able to thoroughly extend and exhibit our IP telephony solutions and supply a far better figuring out of how an exceptional communique equipment reduces charges, enhances business agility, and boosts productivity," El Tawil stated.

The middle East performs a major role in Avaya's operations global. El Tawil said Avaya has experienced double-digit boom in revenues and has been expanding its actions throughout the vicinity to address rising customer demand.


Avaya Spotlights Retail trade with New clever Communications options | killexams.com real questions with brain dumps

ny, Jan. 15 // -- national Retail Federation conference and Expo, sales space #2255 -- Avaya Inc. (NYSE:AV), a number one international provider of business communications purposes, programs and functions, nowadays announced new options and partnerships designed to help dealers enrich client provider, reduce expenses and increase worker productiveness via intelligent Communications. this is a part of Avaya's strategy to convey cyber web protocol (IP) telephony options tailor-made to specific industries, providing them a simple solution to embed communications applications into a enterprise framework.

The retail industry is hastily adopting IP options to keep consumers convinced in an "at all times-on" world. in accordance with Forrester research, the retail and wholesale trade sector has the greatest level of IP telephony adoption among enterprises, with 22% now using an IP PBX.(1) the total addressable market of company communications solutions for the international retail market in 2007 is estimated to be $7.6 billion.(2)

Avaya's new solutions and partnership initiatives help agents increase communications experiences for purchasers, people and IT managers alike. Avaya integrated management for IP workplace is a new management tool that can support make it simpler and greater budget friendly for large retailers to convey clever Communications at particular person department or save areas. This new software streamlines and simplifies the style headquarters businesses can configure and manage Avaya IP workplace conversation solutions throughout distributed networks. for instance, a retailer with varied websites can make huge adjustments to communications parameters (reminiscent of break greetings or keep hours), map sets of extensions to shop sections, and change dialing plans -- which describe the number and sample of digits, such as enviornment codes or entry codes, that a user dials to attain a particular mobilephone number -- at chosen retailers.(3)

Avaya additionally announced it'll work with new associate Indyme solutions, a leading developer of retail options, to convey voice interaction powered by using Avaya verbal exchange manager application to Indyme's Radius(TM) line of wireless in-keep name containers. These call boxes improve in-keep customer experiences with the aid of enabling valued clientele to immediately request are living suggestions from personnel within a store. through Avaya Session Initiation Protocol (SIP) interoperability, this answer may also be greater with two-method communication, and eventually name center integration, allowing clients in a keep aisle to have interaction with a product specialist primarily based anywhere in the world.

yet another Avaya accomplice is LiteScape applied sciences, an organization that enhances the price of IP-primarily based networks by way of enabling unified communications with safety and personalization. LiteScape gives new retail purposes that can now be used on Avaya's family of 1-X Deskphones. This enhances a retail associate's IP phone with capabilities that clients depend on in retail environments, together with credit card scanning, time-clock check in, declares of corporate bulletins, SKU search for and corporate directories.

each Indyme and LiteScape applied sciences are participants of the Avaya DeveloperConnection program, an initiative to boost, market and promote imaginitive third-birthday party products that interoperate with Avaya know-how.

Avaya helps laptop and electronics retailer carry proper-notch client service

"latest agents are traumatic the sophisticated capabilities powered through IP telephony and SIP as a way to have the equipment necessary to meet consumer calls for," referred to John Vincent, director, Retail business advertising and marketing, Avaya. "Avaya's leadership and competencies in IP telephony and get in touch with facilities make us uniquely located to deliver retailers with options using greater clever Communications."

Avaya options, as an example, can permit dealers to combine store areas and get in touch with facilities to enhance looking experiences for each in- store consumers and those shoppers calling into a save. client-dealing with personnel in a store can remain focused on shoppers, whereas client calls can also be effectively routed to brokers anywhere in the world.

a company it really is using Avaya IP telephony and phone center solutions to preserve purchasers convinced 12 months-round is TigerDirect, a laptop and electronics retailer with a big on-line presence and a few actual outlets. The enterprise has six name centers that are linked together and powered by Avaya communique supervisor, the industry-leading IP telephony utility, which makes it possible for TigerDirect to serve hundreds of consumers every week. The company also makes use of domestic-based agents to serve customer needs.

Avaya's IP communications platform played a key function in the business's contemporary break season sales success. TigerDirect handles up to sixty thousand calls on standard per week from its leading contact middle in Miami, Florida - a figure that spikes to over 100,000 all the way through the essential end-of-12 months break season. IP telephony let TigerDirect charge-without problems add brokers all the way through the vacations and confirm consumers have been routed to consultants based anyplace, besides the fact that they work at home. This additionally helped ensure that calls made to shops could be rapidly despatched to contact core brokers, releasing up in-save managers to pay attention to clients.

"Avaya knows IP, but they additionally know the way it applies to our company as an online and brick-and-mortar retailer that locations a precedence on appropriate-notch consumer provider," spoke of Henry Rey, telecommunications manager for TigerDirect. "Their large competencies makes it easy to put into effect IP telephony, and keeps us fast and flexible so that it will maintain the focal point on guaranteeing customers are satisfied via any communications channel, over the mobile, on-line or in stores."

to see Avaya and Avaya DeveloperConnection partner options:

Avaya's new retail solutions and partnership initiatives are showcased at the country wide Retail Federation 96th Annual conference and Expo, now happening on the Jacob Javits convention middle (Avaya booth# 2255).

About Avaya

Avaya Inc. designs, builds and manages communications networks for more than 1 million organizations global, together with over ninety p.c of the FORTUNE 500(R). concentrated on businesses massive to small, Avaya is an international leader in comfortable and reputable cyber web Protocol (IP) telephony programs and communications software functions and services. riding the convergence of voice and information communications with company functions -- and distinct with the aid of complete worldwide capabilities -- Avaya helps shoppers leverage latest and new networks to obtain sophisticated enterprise results. For more information talk over with the Avaya web page: www.Avaya.com/

(1) The State Of commercial enterprise Telecom And community Adoption (C) 2006, Forrester analysis, Inc. June 26, 2006

(2) source is Avaya analysis, in response to varied secondary analyst sources.

(3) IP workplace is a cozy, convenient-to-use converged voice and statistics gadget designed primarily for small organizations and multi-web site deployment via mid to massive agencies. For extra particulars on Avaya built-in management for IP office, see separate unencumber issued these days: "New administration tool from Avaya Centralizes guide Of clever Communications across Small offices or Retail Chain outlets."

source: Avaya Inc.

CONTACT: Media Inquiries: Jonathan Varman, +1-908-953-6432, jvarman@Avaya.com

net site: www.Avaya.com/


Jenne, Inc. Recruits skilled company development supervisor as New Avaya Onboarding expert | killexams.com real questions with brain dumps

Avaya Onboarding Specialist." data-reactid="11">AVON, OH--(Marketwire - Mar four, 2013) - Jenne, Inc., a number one cost-delivered distributor of IP telephony, audio and video conferencing, unified communications, facts networking and security and surveillance products, announced it has employed Chip Fincher as its new Avaya Onboarding expert.

Avaya for seven years as a Business Development Manager, where he created and managed the Avaya Global Recruitment & Enablement plan for the company's network of Value Added Resellers (VARs) and partners." data-reactid="12">Fincher joins Jenne with more than a decade of income and buying experience, including 9 years working with and managing key channel debts. prior to joining Jenne, Fincher labored for Avaya for seven years as a company building manager, the place he created and managed the Avaya world Recruitment & Enablement plan for the enterprise's community of value added Resellers (VARs) and companions.

Avaya solutions that will make him successful as our new Avaya Onboarding Specialist," said Dean Jenne, executive vice president, sales & marketing, Jenne, Inc. "We are pleased to welcome him to Jenne and look forward to working with him as we continue to develop our Avaya accounts."" data-reactid="13">"Chip has the sales and channel experience with Avaya solutions to be able to make him a success as our new Avaya Onboarding specialist," spoke of Dean Jenne, govt vp, earnings & marketing, Jenne, Inc. "we're joyful to welcome him to Jenne and appear forward to working with him as we proceed to improve our Avaya money owed."

Avaya distributor with a national presence and track record of spectacular growth and customer satisfaction," Fincher said. "Jenne's fast and effective onboarding process makes its easy and simple to recruit new partners for Avaya, and I am looking forward to building on that success even further."" data-reactid="14">"i'm excited to join Jenne, a respected Avaya distributor with a countrywide presence and music record of astonishing increase and customer pride," Fincher stated. "Jenne's quickly and positive onboarding procedure makes its handy and straightforward to recruit new partners for Avaya, and i am eager for building on that success even additional."

Avaya, Aastra, ADTRAN, Bogen, ClearOne, Extreme Networks, GN Netcom, ICC, LifeSize, Panasonic, Plantronics, Valcom, and Verint. Jenne is dedicated to tracking emerging technologies, offering fresh solutions, new equipment and related applications, accredited training and certification to better serve dealers and resellers." data-reactid="15">About Jenne, Inc. Jenne Inc., headquartered in Avon, Ohio, is a leading cost-introduced distributor of company telephony, information, audio and video conferencing, and security technology items, including device and utility for the commercial enterprise and SMB markets. greater than 150 essential producers associate with Jenne together with Avaya, Aastra, ADTRAN, Bogen, ClearOne, severe Networks, GN Netcom, ICC, LifeSize, Panasonic, Plantronics, Valcom, and Verint. Jenne is dedicated to tracking emerging applied sciences, providing sparkling options, new device and linked functions, authorised practising and certification to more advantageous serve buyers and resellers.


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Killexams 132-S-911-3 Real Questions Sample



132-S-911-3 Certification Brain Dumps Source : Specialist IP Telephony Implement and(R) Support Elective

Test Code : 132-S-911-3
Test Name : Specialist IP Telephony Implement and(R) Support Elective
Vendor Name : Avaya
Q&A : 103 Real Test Questions/Answers


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Avaya 132-S-911-3 Exam (Specialist IP Telephony Implement and(R) Support Elective) Detailed Information

Credentials & Certifications
Sharpen Your Technical Skills—Get Certified on Avaya Solutions
Professional Credentials and Technical Certifications
For every level of knowledge and expertise, Avaya certification programs can enhance your ability to effectively deploy and use Avaya communications applications and technology.
Programs are available by area of focus and for different skill levels. Courses include rigorous study and hands-on learning, complimented by a blend of online tests and proctored exams to validate your competencies. Certifications require passing scores on all examinations.
Maintain Your Market Edge
The skills and knowledge you demonstrate through certification can help you make an immediate impact on current projects. Plus, you gain resume-worthy, career-building skills. You’ll be better able to sell, design, implement and maintain Avaya Solutions while teaching others new skills along the way. Certification shows you are motivated, experienced, and committed to achieve excellence in your field. Avaya Professional Credentials and Certifications are recognized across the globe.
The Avaya Professional Credential Program is designed to ensure individuals have the knowledge and skills to successfully sell, design, implement, and maintain Avaya products and solutions that exceed customer expectations.
The Avaya Professional Credential Program consists of Sales, Design and Support Credentials and distinguishes between Solution Credentials and Product specific Credentials.
To learn more about the Program select the individual graphics above or the workbook tabs.
Avaya Professional Credentials and Certifications
The Avaya Professional Credential Program consists of Sales and Services Credentials, and uses a blend of Online Tests and Proctored Exams to validate competencies. Refer to the Avaya Professional Credential Program Overview for details.
In support of the credential program, Avaya Learning offers a wide variety of training content to meet the needs of our Partners, Customers, and Associates.
Fundamental to all Avaya Professional Credentials is a solid understanding of the core technologies upon which the products and solutions are built. Avaya recommends the programs of leading industry players to provide foundational knowledge: WestNet Learning (Foundational Technology Expert) and The SIP School (SSCA).
Avaya Professional Credential Program
Note: Some credentials are available only to Avaya Partners and Avaya Associates. Please
read the following credential descriptions to confirm eligibility.
The Avaya Professional Credential Program is designed to ensure individuals have the knowledge and
skills to successfully sell, design, implement and maintain Avaya products and solutions that exceed
customer expectations. The Avaya Professional Credential Program currently consists of Sales,
Design, and Services Credentials and distinguishes between Solution Credentials and Product
Specific Credentials.
Sales & Design Credentials
Avaya Engagement Solutions Certifications
Services Credentials
Avaya Engagement Solutions Certifications
ACDS - Avaya Certified Design Specialist
ACSP - Avaya Certified Sales Professional
Avaya Product Professional Credentials
APDS - Avaya Professional Design Specialist
APSS - Avaya Professional Sales Specialist
ACSS - Avaya Certified Solution Specialist
ACIS - Avaya Certified Integration Specialist
Avaya Product Certifications
ACSS - Avaya Certified Support Specialist
ACIS - Avaya Certified Implementation Specialist
Avaya Product Professional Credentials
ASPS - Avaya Support Professional Specialist
AIPS - Avaya Implementation Professional Specialist
Avaya uses a blend of Online Tests and Proctored Exams to validate competencies. Professional Specialist
credentials are awarded based upon passing Online Tests. Certified credentials incorporate Proctored Exams
and Online Tests as a requirement to earn the credential.
For a complete listing of Avaya credentials by product / solution area, please visit the Avaya Professional Credential
Program page on the Avaya Learning Center at www.avaya-learning.com.
Fundamental to all Avaya Professional Credentials is a solid understanding of the core technologies
03 October 2016 v1 3
upon which the products and solutions are built. Avaya recommends the programs of leading industry players
to provide foundational knowledge: WestNet Learning (Foundational Technology Expert) and The SIP School
(SSCA).
In support of the Credential Program, Avaya Learning offers a wide variety of training content to meet the
needs of our Partners, Customers, and Associates.
Avaya Professional Sales Specialist (APSS)
APSS validates a candidate has a basic-to-intermediary level of knowledge to sell Avaya products and customer focused
solutions.
An Avaya Professional Sales Specialist understands the competitive global landscape, evaluating customer needs,
identifying and recommending the right Avaya solution and communicating its business value.
APSS Credentials use online tests, are valid for 2 years and are reserved exclusively for Avaya Channel Partners and
Associates.
Exception: APSS – Avaya Aura® Application Server 5300 (APSS -1101) remains a one year credential until
further notice.
Avaya Professional Design Specialist (APDS)
APDS validates a candidate has an introductory level of technical proficiency necessary to create specific
designs and build foundational knowledge for solution designs based on the customer requirements.
The Avaya Professional Design Specialist has the skills and knowledge necessary to review a customer’s
current configuration, understand their future needs and design an Avaya solution for today and tomorrow. The
Design Specialist creates architectural designs and migration strategies ensuring both integration to current
networks and future readiness of customer communication solutions.
APDS Credentials use online tests, are valid for 2 years and are reserved exclusively for Avaya Channel
Partners and Associates.
Avaya Certified Sales Professional (ACSP) In planning
ACSP validates that the candidate has achieved an advanced understanding of and competence in Avaya
Sales skills and processes for sales strategy and deployment.
Avaya Certified Sales Professional (ACSP) curriculum for Avaya Engagement Solutions captures both the
Avaya Sales approach and the Engagement Solutions for both Avaya Associates and Business Partners.
Building upon the foundation established with the Avaya Professional Sales Specialist (APSS) curriculum,
students completing the ACSP curriculum will be able to sell and position solutions that address the
customer’s issues and objectives.
ACSP Credentials use proctored exams, are valid for 2 years and are reserved exclusively for Avaya Channel
Partners and Associates.
Note: The ACSP credentials are currently being planned and not fully released.
03 October 2016 v1 4
Avaya Certified Design Specialist (ACDS)
ACDS validates that the candidate has an intermediary level of technical proficiency necessary to
create specific greenfield, upgrade and migration solution designs based on the customer business
needs.
Avaya recognizes that individuals responsible for designing customer solutions demonstrate
advanced Sales Engineering skills and therefore should be distinguished with a credential that
signifies their achievement.
ACDS Credentials use proctored exams and online tests, are valid for 2 years and are reserved
exclusively for Avaya Channel Partners and Associates.
Note: The ACDS portfolio has undergone a major redesign to provide the Avaya Sales Engineer
(SE) community a growth path to mastery in Avaya Engagement Solutions. The ACDS curriculum
for Avaya Engagement Solutions instills a common methodology and approach to solution design
across the entire SE community and builds upon the foundation established with the Avaya
Professional Design Specialist (APDS) curriculum.
Avaya Implementation Professional Specialist (AIPS)
AIPS validates a candidate has achieved an enhanced level of proficiency focused on installing,
configuring, and troubleshooting a specified Avaya product or product family.
The Avaya Implementation Professional Specialist can implement, validate and troubleshoot the
installation of a single product, single system or product family. The Implementation Specialist installs
hardware and software, configures the solution, performs initial administration and acceptance testing
to diagnose and correct installation issues.
AIPS Credentials use online tests, are valid for 2 years and are open to all audiences.
Avaya Support Professional Specialist (ASPS)
ASPS validates a candidate has achieved an advanced understanding of and competence in
troubleshooting, maintaining and administration of Avaya industry leading communications products.
The Avaya Support Professional Specialist gathers and interprets system data, identifies issues and
makes changes to ensure maximum availability and performance of a customer’s network. The
Support Specialist uses their advanced Avaya troubleshooting, maintenance and administration
capabilities to efficiently and accurately resolve customer’s communication issues.
ASPS Credentials use online tests, are valid for 2 years and are open to all audiences.
03 October 2016 v1 5
Avaya Certified Implementation Specialist (ACIS)
ACIS certifies a candidate has achieved an enhanced level of proficiency focused on installing, configuring, and
troubleshooting a specified Avaya product or product family.
The Avaya Certified Implementation Specialist can implement, validate and troubleshoot the installation of a single product,
single system or product family. The Implementation Specialist installs hardware and software, configures the solution,
performs initial administration and acceptance testing to diagnose and correct installation issues.
ACIS Certifications use proctored exams, are valid for 2 years and are open to all audiences.
Avaya Certified Support Specialist (ACSS)
ACSS certifies a candidate has achieved an advanced understanding of and competence in troubleshooting,
maintaining and administration of Avaya industry leading communications products.
The Avaya Certified Support Specialist gathers and interprets system data, identifies issues and makes changes to
ensure maximum availability and performance of a customer’s network. The Support Specialist uses their advanced
Avaya troubleshooting, maintenance and administration capabilities to efficiently and accurately resolve customer’s
communication issues.
ACSS Certifications use proctored exams, are valid for 2 years and are open to all audiences.
Avaya Certified Integration Specialist (ACIS)
ACIS certifies a candidate has achieved a level of proficiency required to integrate and implement core and complex
solutions based on reference architectures from Avaya customer scenarios.
The Avaya Certified Integration Specialist demonstrates the integration of enterprise architecture solutions in order
to install, validate, and troubleshoot the implementation. The Integration Specialist holds a technical ability at a level
that ensures the successful integration, configuration, and support of the solution reference architectures.
ACIS Certifications use proctored exams and online tests, are valid for 2 years and are open to all audiences.
Avaya Certified Solution Specialist (ACSS)
ACSS certifies a candidate has achieved an intermediate - advanced level of proficiency required to diagnose,
isolate and support multi products within Avaya solution architecture.
The Avaya Certified Solution Specialist comprehends the methodology to isolate and diagnose single and multiple
problems within the enterprise solution architectures, technologies and protocols. The Solution Specialist holds a
technical ability at a level that ensures the successful maintenance, and support of solution architecture.
ACSS Certifications use proctored exams and online tests, are valid for 2 years and are open to all audiences.
To obtain an ACSS credential individuals need to hold the relevant ACIS credential.
03 October 2016 v1 6
Questions?
About Avaya Learning
Avaya Learning develops and delivers industry leading training for Avaya products and solutions. Avaya Learning
specifically focuses on Avaya’s product launches, sales force and channel enablement - including solution and
executive selling, skills development and certification. Avaya Learning uses a blended learning approach offering a
combination of self-paced, virtual interactive and classroom learning environments to maximize effectiveness and
decrease time required to reach proficiency.
Avaya Learning supports and maintains the Avaya Learning Center where both course details and information on the
Avaya Professional Credential Program can be found
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